When we launched the Kickstarter campaign, we said we’d bundle a copy of DOOM 3 BFG Edition with each development kit as an extra “Thank you.” Unfortunately, we’ve been informed that DOOM 3 BFG Edition will not support the Rift development kit by the time we begin shipping.
Since DOOM 3 won’t be available, we’d like to try and make it up to you.
If you were supposed to receive a DOOM 3 BFG Edition, we’ll replace it with one of the following rewards:
- $20 Steam Wallet credit, perfect for buying your next game on Steam (including DOOM 3 BFG Edition without Rift developer kit support if you still want it).
- $25 Oculus Store credit, which can be applied to future purchases at the Oculus Store including Oculus Latency Testers, new Oculus t-shirts, and more Rift development kits.
- A full refund for your pledge. If you’re unhappy with the options above, we completely understand. Email us at email@example.com, and we’ll be happy to discuss your specific order or refund your pledge in full.
You’ll need to choose your new reward by logging into the Oculus Order Manager: https://www.oculusvr.com/sales/.
You’ll see a new section, Reward Replacement, with instructions on selecting your new reward. Codes for the replacement rewards will be delivered in April. You’ll default to the Oculus Store credit if you don’t make a selection by April 5.
Again, we share your pain. This isn’t a sure-fire remedy for your broken heart, but we hope it helps.
Development kits begin shipping soon!
Assuming you’re in the first batch of development kits to ship out, the next 24 hours are your absolute last chance to update your shipping address.
Please visit https://oculusvr.com/sales/ one last time to make sure everything’s up to date! Once we begin processing your rewards, your shipping address will be locked.
Once you’ve confirmed that your shipping address is correct and your order status is ‘Ready’, you can kick back and relax; your developer kit will ship without any delays.
If you’re worried that there won’t be any content to to try when your dev kit arrives: fear not. We’re hard at work with Meteor and Adhesive to make sure that Hawken’s an awesome, mech-piloting experience and there are more great developer showcases on the way!
Hold out hope, fellow developers; there’s good news on the horizon.
– Palmer and the Oculus team